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"I have been involved in Assisted Living and Skilled Nursing Facility Administration for over 30 years. I LOVE your website- the info is easy to use, and comprehensive. I typically write all of my own policies, procedures, forms etc. but since finding and joining Providers Web...I have so much more time to Direct our Operations....We have 7 licensed Homes for the Aged, Assisted Living Homes in the state of Michigan - a total of +/- 700 older persons, many with diagnoses of dementia. Just wanted to say thank you for making this information available, at such a reasonable cost!"

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Caring is a Form of Love

Types of Community Care Facilities

Housing arrangements providing non-medical services to seniors are known under several names. The terms used to describe the Residential Assisted Living industry varies from state to state, but it is commonly referred to as “assisted care,” “residential care,” or “assisted living.” Community Care Facilities provide services to vulnerable residents such as frail elderly, developmentally disabled, mentally ill, trouble teens, and others. Small Entrepreneurs to very large corporations own and operate facilities to provide care and services to these individuals.

These businesses maybe private-for-profit or non-profit and may be called by many names including: Assisted Living Facility, Adult Congregate Care, Residential Care, Personal Care Home, Residential Care Facility for the Elderly, Homes for the Aged, Domiciliary Care Homes, Adult Day Care Facility, Adult Residential Facility and others.

RCFs and ALFs form a major component of the nation's long-term care delivery system. The terms most used nationwide are Residential Care Facility and Assisted Living Facility. When used on this website Residential Care Facility (RCF) will basically refer to facilities which provide private rooms, or shared rooms, and community accommodations for dining and living rooms.

Assisted Living Facility (ALF) usually refers to the facilities in which the residents have individual apartments often with a kitchen and living room. Many Assisted Living Facilities have been converted from Retirement Communities due to the resident's "aging in place." Rather than lose these "aging in place residents", the retirement home will obtain a license and make the necessary structural changes needed to provide care services.

Both types of facilities, RCFs and ALFs, can provide the same degree of care services.


Since 2004 ProvidersWeb has been delivering "best practice" information to assist care providers with Regulatory Compliance and meeting Care Standards for the community based care industry.

Care Service Quick Check Up

Check UpWellness Directors, Facility Managers, Care Service Coordinators at the various types of assisted living and residential care facilities have a lot of responsibilities.  Although each facility has the care services based on the resident’s care need, there are some care standards which are basic.  Below you will find forms and documents to help you do a quick care service check up.

Is the Wellness Director, Facility Manager or Care Service Coordinator properly trained?  Check out the Facility Manager Training Check Off

Is a Care Service Shift Report being utilized?

Are the proper Safety Signs and Labels in place?

Is a Medication Storage Audit being conducted at least monthly?

Are the Medication Aides properly documenting PRNs? See PRN Medication Documentation Audit Form

Are Care Reviews being conducted? Are all resident’s care complete plan’s updated?
How are the Specific Care Procedures (Form) being handled?

When Home Health Nursing Services are being utilized is there a clear plan set forth, such as: Facility - Home Health Agency Resident Care Plan Agreement - Part A
Facility - Home Health Agency Resident Care Plan Agreement - Part B

Are the care staff Supporting Autonomy of the residents?

Is the Resident Sign In/Out Form completed each time a resident leaves and returns to the facility?

Is everyone aware of the facility’s Wandering, Elopement or Missing Resident Procedures?

Are the Quarterly Elopement Drills being conducted?

Does everyone know what to do in cases of Eviction, Disruptive and Violent Behavior?
Have you reviewed the Facility Exposure Control Plan?

Are the Late Report Form and Overtime Consent Form for employees reviewed and approved before filing?

Are all care staff going through the proper Employee Orientation and Care Service Training?

Is the staff trained in the proper Universal Precautions - Personal Safety Protection Procedures?

Is the staff prepared for emergencies? See Care Facility Emergency Care & Services Training and Basic Standards

Lawyers Target Community Residential Care Homes

By Diane Morrow, LNHA, National Health Care Expert Witness

ScalesThe terms “easy pickins” comes to mind when I think about the majority of community care and assisted living facilities out there, when it comes to being sued. Unfortunately, accidents do happen, people do get injured and both large and small care homes do get sued. That is why it is good to have insurance. Plaintiff’s lawyers can come after the care facility with a vengeance. I know, I am an Expert Witness and I have been involved in a lot of cases over the last 20 years. Both attorneys defending care facilities and attorneys suing care facilities have hired me.

There are attorneys that now specialize and target assisted living, residential care and community care homes. Unlike nursing homes, which usually have limits on how much you can sue for, community care home do not have limits in most states. These attorneys are making their living full time doing nothing but suing care facilities. What are they suing them for? There are two basic types of lawsuits. One is for breech of “duty of care.” The other type is labor lawsuits. Read More

Introducing ProvidersWeb’s
NEW ALZHEIMER’s and Dementia Care System

Isn’t About Time Someone Made Alzheimer’s and Dementia Care Easier?

EasyThe ProvidersWeb Service Team has been working very hard to create a new innovative way of providing individualized care for person’s suffering from Alzheimer’s or Dementia. BRAND NEW covering the latest industry trends, problems and issues! VERY EASY TO USE and UNDERSTAND. This wonderful CARE system can be utilized by care facilities and for at home care.

NEW and ONLY FROM PROVIDERSWEB, NO ONE ELSE HAS ANYTHING LIKE THIS. This dynamic assessment and care plan system is designed to help the caregiver track the resident’s digression, create a chronological history of decline and to help with developing ongoing easy plans to meet the resident’s needs as changes occur.

A SUPER GREAT HELP FOR ANYONE PROVIDING CARE to someone affected by Alzheimer’s or Dementia. This new care system is designed to use for those residents with Alzheimer’s or Dementia in Stages 2 through 4. For Stage 1 use our Complete Care Plan Form. We have identified 15 common areas that often need to be addressed in Alzheimer’s and Dementia care plans:

6. INDEPENDENCE AND MOBILITY – including falls and transfer dependence.

LOTS OF CHECK OFF BOXES. To assist the care giver we developed three primary tools that work together to help caregivers properly attend to these 15 areas to meet the person’s individualized care needs:

  • The NEW Alzheimer’s & Dementia Assessment/Retention Evaluation Form not only provides an initial assessment to help you determine if the resident is suitable for your care services, it also provides a vehicle for assessing ongoing needs and tracking abilities, challenges, problem areas and symptoms. ( 8 page Assessment used for pre-admission, admission, retention and history)
  • The NEW ALZ & Dementia Individualized Care Plan Form covers each of the 15 most common areas caregivers need to address when caring for Alzheimer’s and Dementia care persons. The form reveals the resident’s challenges, best approaches, and helps you design specific care plans that address the identified needs, triggers and ongoing changes for your resident. (12 page Care Service Plan with built in tips and target areas to cover.)
  • The NEW Alzheimer’s/Dementia Care Approaches and Interventions document provides techniques that can be utilized for proving good care in each of the 15 areas. These NEW documents link to almost 500 other helpful documents which will assist the care provider in providing quality care and reducing risks. (20 Care Service Guide describing best care standards and providing links to forms, documents and resources.)

ProvidersWeb.com – Over 25,850 members strong. Why? Our customers tell us they save hundreds of dollars by being able to use our ready to use forms, policies, procedures, checklists, audits, training programs, in-services and more.

New businesses find the paperwork they need to help them get licensed as an assisted living or residential care facility. People who have been in the business find great compliance audits, checklists, training programs, quality assurance and risk management plans, policy manuals and other paperwork that make it easy for them to do their jobs.

Our members include Administrators and Owners of various care businesses and: Caregivers, Nurses, Residential Care Mangers, Adult Foster Care Personnel, Nursing Home Administrators, Assisted Living Executive Directors, Family Home Care Parents, Home Health Nurses, RCF Certified Administrators and other personnel. These folks provide Elder Care, care for the Developmentally Disabled and Mentally Ill and care for Teenagers in Group Homes. These community care homes are licensed by the State. See ALF, RCFE, RCF, ARF Providers.

JOIN NOW! A paid subscription gives you access to over 800 FORMS, all the 3700+ online documents and all EBOOKS. We provide quality care and risk management easy-to-use how to documents. ProvidersWeb’s standards are totally focused on Quality Care for the residents using ethical care and service standards, safe and fair working environments for employees and reduced liability exposure (Risk Management) with decent profits for the owners.

Care Home Business - According to the Bureau of Labor Statistics, 8 of the 20 fastest growing occupations are in the healthcare field. Why work for someone else when you can work for yourself? We specialize in helping and supporting entrepreneurs. If you are looking to get into the care business or stay in the care business we can help. We give you the tools to help ensure Dependent People get great ethical care, the Caregivers enjoy providing the care and the Owners and Directors are able to sustain the care business well.

We are here to supply Caregivers the “how to” tools they need.

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KEEP IN COMPLIANCE - We cover all kinds of subjects related to regulatory compliance for care and services for example:

  • Medication Aide & Manager Training
  • Dementia Care Training
  • Facility Manager Training
  • Missing Resident & Elopement Drills
  • Employee Orientation Mandates
  • Admission and Retention Policies
  • Supervisors’ Training
  • Laundry Safety Training
  • Dietary Aide & Dietary Supervisor Training
  • Housekeeping Safety Training

Flex Time Work Arrangements– Most care facilities are legally required to comply with certain basic standards such as providing written proof of: Read more...

Remember Write it Right:
“Not documented, not done” is the rule of thumb when providing care. Forms, written policies, procedures, care documentation, and written proof of training are standard requirements for all care facilities. Better documentation would prevent a lot of facilities from getting sued.

Created by Industry Expert Diane (Downs) Morrow, LNHA, the first teacher of the required California State Residential Care Administrator Certification Program. Diane is a Successful Author, Consultant, Educator, Advocate, Expert Witness, and 20+ year Care Facility Business Owner!

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