Business Essentials > 15 Articles of Interest (117 docs)
Free Nursing and Assisted Living Facility Forms Policies for Residential Care, Nursing Homes, ALF, RCFE, CCL
Meeting Resident Autonomy
The importance of recognizing a resident's autonomy, and respecting his/her wishes.
There are some who say the customer is the resident's family, responsible party or case worker, however the true customer is the resident. After all, without the resident there would be no business. In fact, the healthier and happier you keep your residents, the longer they will stay, and the less vacancies you will have to fill.
It is essential that before you accept a resident for admission, you need to...
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||March 3, 2009
||September 14, 2012
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