Frequently Asked Questions
This section presents answers to frequently asked questions regarding the
ProvidersWeb service. Please select as item from the menu at left for
help on various topics.
If you need further assistance or support, you may also
Care Provider Industry
How do I get a license in my state?
Check your state’s regulations.
For more specific information, you can get assistance by becoming a
ProvidersWeb subscribing member. We have most of what you will need
to complete your licensing packet. In addition, if you are a paid
and need help, we will assist you.
How much does it cost to get licensed?
That will depend on the state. Usually the cost is under $600 for all the
paperwork processing. Many state licensing agencies also require
you to have 3 months operating costs in the bank before you open. Obviously, this does
not include building and supply expenses, staff expenses and the like.
How long does it take to get licensed?
In most states, 4 months to a year.
Top of page
Documents & Content
There are a lot of documents! How can I find the information
I'm looking for?
Try using our search tool. You can quickly scan
all documents for any combination of keywords, an exact phrase, and
even perform natural language queries for words that are similar
to those you entered. It’s best
to search “Titles Only” if you get too many files.
How can I keep track of the documents I use?
ProvidersWeb automatically maintains a history of the documents each subscribing member
uses. To view this information, visit My Account Activity and
click the 'Show all documents accessed' option. You will see a complete list
of the documents you have displayed or downloaded, in the order they were accessed
(with the most recent at the top).
How can I tell if anything has changed?
ProvidersWeb will publish updated versions of its documents. To
check whether anything you are using has been modified, visit My
Account Activity and click the 'Show updated documents only' option. You will
see a summary of any documents you use that have been revised since you last
How do I modify a form, policy or procedure?
You can't modify the content of our documents, but will be able to
add your facility's letterhead to many of the forms. To suggest
modifications, or to submit your own procedures or forms, please
contact the ProvidersWeb
Team Members with details. We will consider them for publication so
that all members may benefit.
How do I inform ProvidersWeb about potential clarifications,
corrections or errors in content?
ProvidersWeb makes every effort, of course, to thoroughly review all content for
accuracy. In the event we have missed something, please contact our editors - we really appreciate the help.
How can I submit material for publishing on ProvidersWeb?
Please contact the ProvidersWeb Author's Circle with a brief summary of your ideas and qualifications. We will be in touch to discuss
your contribution and will provide instructions on how to submit additional materials.
How do I suggest ideas for future content or product
We are always happy to receive feedback from our customers on how to make ProvidersWeb
even better. Please send us your ideas so we can work to
solve your unmet needs.
Top of page
Why am I having trouble downloading and viewing documents?
You must have at least version 5 of Adobe Reader software. We highly
recommend that you download
the latest version from Adobe (it's
Also, make sure that there is nothing in your browser, internet connection
or firewall settings that would prevent you from downloading
Adobe Acrobat documents (those with a .pdf extension).
How do I suggest a web site link be added to ProvidersWeb,
or report a broken link?
Send us your feedback and we'll look into it.
We are always looking for valuable resources for our customers and make
every effort to keep these links current.
Who do I tell about problems using ProvidersWeb on my
Please contact our technical support team with a
detailed description of the problem.
Top of page
How can I get a deal on multiple subscriptions?
ProvidersWeb offers discounted pricing for groups or other multiple-subscription purchases.
For details, please contact our sales team with a description
of your requirements and we'll get back to you with a customized quote.
Who do I contact if I am having difficulty with my credit
card, billing statement, or want to make an alternate form of payment
For all payment and billing related enquiries, please
contact our accounting department for assistance.
Why has my account been disabled?
ProvidersWeb reserves the right to suspend the account of any member for
activities it considers in breach of our terms and
conditions. Similarly, subscribing members may be prevented from publishing a
profile in the Providers Showcase or accessing Community Forums. If you think
this restriction is unjustified, please contact us
to discuss the situation.
Top of page
If you need assistance or would like to become a member with the
assistance of a Customer Service Representative, please contact us
at firstname.lastname@example.org (messages usually answered
in 1 to
2 working days)
(209) 736-2733 (messages answered usually within 2-3 working days)
Top of page